How We Protect You

We work hard to protect your information.
That's why we ask you to sign in to see your accounts on your desktop or mobile device.

Sign In

Multiple Authentication Checks

When you sign in for the first time or with a device we don't recognize, we'll ask you for your username, password and a temporary identification code, which we'll send you by phone, email or text message.
Once you give us the identification code, we'll sign you securely into your accounts. This multistep process helps us protect your accounts and lets us recognize your device the next time you sign in.
For extra security, we might ask you to do this again when you enroll in or start using new products

Suspicious Activity

We monitor your profile to help us detect fraud as early as possible. We might call you if we notice a change in your online activity, but we'll never ask you for personal information over the phone, such as your login details.

If we can't reach you, we might place a temporary hold on your online activity to make sure it's you and not someone else using your account. If that happens, call us right away using one of numbers on (connect us) to confirm your account activity, and you can start using your online and mobile access again.

Safe Access To Your Account Information

We work with some financial websites and apps to give you control of your financial information and to keep it safe and private.

When you use these websites to trade or help manage your finances, you'll enter your username and password directly into a secure window from their website and you'll only have to give access once.

Encryption Technology

We use 128-bit encryption technology to protect your username, password and other personal account information when you're using our site. You'll know your information is encrypted when the page you're on starts with "https://" and you see a lock symbol in your web browser.

Keep in mind: We disable some features on your mobile device if it's been jailbroken or rooted, or if it contains malicious software.

Our Employees

Our corporate code of conduct is our commitment to supporting the integrity and ethical standards we expect from our employees.

The code includes specific guidelines about how we expect employees to protect confidential information (including your account and personal information), as well as guidelines to limit our employees access to your confidential information and restrict how we use and share information for certain processes and transactions.